Overview
We've compiled a list of city resources for your convenience. If you're experiencing issues related to one of these categories, we encourage you to contact the appropriate department directly and copy the Ward 3 office on your communications. This approach ensures you're reaching the department directly, and by including our office, it allows us to follow up at a later date if needed or if your issue remains unresolved. If you don't see the contact information or topic you need support with, please email us at ward3@hamilton.ca.
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Municipal law enforcement is by law. If you need assistance with municipal by-law enforcement or wish to address specific concerns, the following contact information is available.
When emailing MLE include your name and contact information and a description of the issue.
Waste Enforcement - wastemanagement@hamilton.ca and by-law mle@hamilton.ca
Parking Enforcement
Register or appeal parking complaint - Parking Office at 905-540-6000 or email parking@hamilton.ca
Parking Enforcement and School & Safety Zones - prkenfsch@hamilton.ca
Property Standards (eg. garbage on porch, eavestrough is falling off, etc)
Register a Property or noise by-law complaint: fill out the online complaint form, Call 905-546-2782, or Email your complaint to mle@hamilton.ca
By-law complaint - link
Report Graffiti by filling out the online Graffiti Reporting Form
Graffiti Removal Grant Application Form https://investinhamilton.ca/graffitiremoval/
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To access information on parking services, including enforcement and other related concerns, refer to the resources below.
Parking Enforcement (ticketing, school safety zones) - parking@hamilton.ca or prkenfsch@hamilton.ca
Parking Pads/Driveways- parking@hamilton.ca
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For concerns related to parks, forestry, and related matters occurring in these locations, the following resources and contacts are available to assist you.
Substance Use/Paraphernalia - if you find a needle on public property call 905-546-2489 and report it.
Parks and Recreation: https://www.hamilton.ca/parks-recreation
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Stay up-to-date on Public Health updates and learn about health promotion programs and services, clinic services including immunization and sexual health services.
Learn more here.
Other contacts:
City of Hamilton COVID-19 Updates: https://www.hamilton.ca/coronavirus
Bed Bugs - publichealth@hamilton.ca
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Refer to the contacts below for assistance with city roads and alleys, including maintenance and any other related inquiries.
Maintenance/Clean Ups - roadsnorth@hamilton.ca
Assumed/Unassumed Alleys - roadsnorth@hamilton.ca
Snow Removal - roadsnorth@hamilton.ca
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For any questions regarding the Hamilton public or Catholic school boards, please consult the contact information below.
HWDSB (Public) - trustee email - mfmiller@hwdsb.on.ca or call 905-527-5092, ext. 2279
HWCDSB (Catholic) - email angelinij@hwcdsb.ca or call 905-388-0666
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Listed below are the resources to contact to receive assistance regarding concerns or inquiries related to traffic and pedestrian safety.
Traffic Calming (traffic markings, speed cushions, pedestrian walkways/lights) - trafficops@hamilton.ca
Sidewalks (repair) - roadsnorth@hamilton.ca
Signage - trafficops@hamilton.ca
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For inquiries or assistance regarding taxes, please refer to the contacts below.
Vacant Unit Tax - vacantunittax@hamilton.ca
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Provided below are the contacts for addressing concerns related to encampments.
For cleanup and maintenance of these areas, please contact Unsheltered.
Location of encampment, encampment cleanup, enforcement, anything related to an encampment, abandoned encampment - email unsheltered@hamilton.c
Substance Use/Paraphernalia - if you find a needle on public property call 905-546-2489 and report it
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Included in the following section is a list of contacts regarding recreational activities and services, including scheduling, offered programs, and registration details.
Scheduling - call 905-546-3747 or email recreation@hamilton.ca
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For comprehensive information on active transportation and Hamilton transit, review the contacts below.
Hamilton Street Railway (HSR) - hsrserve@hamilton.ca
DARTS, Taxi Scrips, Bus Schedules and Fares: https://www.hamilton.ca/hsr-bus-schedules-fares
Cycling infrastructure- sustainablemobility@hamilton.ca
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For questions related to licensing, animal control, or other supports, please contact Animal Services using the information provided below.
For Licensing, Animal Control, Animal Services or to report injured and sick wildlife you can email animalservices@hamilton.ca or call 905-574-3433
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Please consult the contacts provided below for any assistance concerning building and licensing.
Licensing - licensing@hamilton.ca
To Register a complaint to Building enforcement email building@hamilton.ca or phone 905-546-2424 ext. 7777
Planning - planning@hamilton.ca
Please see additional planning & development resources here.
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For assistance with housing-related services, the following contact information is available to support your needs.
Fax 905-546-3234
Call 905-523-8496 Ext. 7303
Housing Help Centre - 119 Main Street East Hamilton, ON L8N 3Z3
Phone #: 905-526-8100
Fax: 905-528-1448
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Below, you will find frequently requested contact information for additional city services.
Waste Management
Garbage and Recycling in Hamilton - click here
Reporting Ilegal Dumping by calling 905-546-2489, emailingmle@whamilton.caor filling out the online reporting form here.
Hamilton Water and Wastewater - ww_csr@hamilton.ca
Water and Sewer: https://www.hamilton.ca/home-property-and-development/water-sewer
Sewer spills - click here
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Contact the resources below to reach the appropriate emergency service:
Hamilton Police Services
Substance Use/Paraphernalia - call non-emergency 905-546-4925
Hamilton Fire fire.prevention@hamilton.ca
Hamilton Paramedics customer contact line - 905-540-5782Item description
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For details about hours and events, or to connect with staff services by phone or online, please refer to the contact information provided below.
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Hamilton Anti-Racism Resource Centre
Hamilton Community Legal Clinic
Canadian Anti-Hate Network (CAHN)
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For queries related to housing and associated services, please refer to the following contact list.
Access to Housing - ath@hamilton.ca
Housing Services & Shelters - housing@hamilton.ca
Housing Secretariat - housing.secretariat@hamilton.ca
Need Further Assistance?
If you have a question or concern, our office is here to assist you in resolving issues or obtaining the information you need. While we cannot guarantee a specific outcome, we strive to ensure you receive a fair and timely response. This casework request form requires several steps. A staff member from my office will contact you before we proceed with your case.
Understanding Your Government: A breakdown of Municipal, Provincial, and Federal Roles
Explore the structure and responsibilities of the different levels of government. From local municipalities, to the federal government, discover how they work and how you can get in touch with them for various needs.
Municipal
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and more…
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